Guide new clients through onboarding, ensuring they feel confident using our systems and understand how we help them reach their goals.
Proactively monitor client projects to meet enrollment targets and swiftly address roadblocks.
Build strong relationships with clients through exceptional service to encourage repeat business and referrals.
Trialfacts is a remote, entrepreneurial company at the forefront of advancing health research by helping clients recruit participants for clinical trials. They work with research teams from organizations like AstraZeneca, Harvard, and Stanford, and offer a culture of autonomy, flexibility, and growth.
Manage a mixed Shopify and non-Shopify onboarding queue, getting every brand live quickly with clear kickoffs and proactive updates.
Guide brands through technical setup (integrations, tracking, catalog, and payment configuration), resolving blockers before they delay launch.
Act as the escalation point for Senior Associates and set the quality bar for troubleshooting and brand communication.
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. They recently became a unicorn with a $1.5B valuation and have a fast-paced, high-growth culture.
Own end-to-end client onboarding projects from close of sale through launch, managing timelines and deliverables.
Lead client-facing meetings and drive accountability across internal and external stakeholders.
Coordinate technical integrations (SFTP/API) and maintain project records in Salesforce and SharePoint.
Drips is the pioneer of Conversational Outreach, providing human-like two-way texting and voicemail solutions that help enterprise organizations reach, qualify, and convert consumers at scale. They serve healthcare, insurance, education, financial services, and consumer brands with a remote-first, low-ego culture and a small, high-trust implementations team.
Guide new and existing clients through onboarding via email, phone, and video support.
Manage multiple onboarding projects while providing training and troubleshooting support.
Collaborate with internal teams to drive client outcomes and improve onboarding processes.
ButterflyMX empowers people to automate property access, operations, and security from a single platform. With products in 20,000+ properties, the company is a distributed, primarily remote workforce that values collaboration and innovation.
Lead the new Intake pod owning every new client's first three months, from onboarding to campaign launch and handoff.
Take full ownership of client outcomes, team management, and campaign optimization to drive conversion.
Handle escalation calls with US clients, rebuild processes, and make fast decisions to ensure success.
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews and a top-3 ranking by Clutch. We serve over 1,000 clients globally and maintain a remote-first culture focused on ownership and high performance.
Own client onboarding end-to-end, including project plans, system configuration, and training for universities in the LAC region.
Act as a trusted advisor, building strong relationships and ensuring clients maximize value from Symplicity solutions.
Run client workshops in Spanish, English, or Portuguese, managing multiple projects in a fast-paced international environment.
Symplicity is a global higher education technology company that helps institutions connect students with career opportunities and improve student success. Serving over 1,200 universities in more than 40 countries, it fosters an inclusive, diverse, and collaborative workplace.